Question 1

What does Aether Shield Readiness do?

Accepted Answer

Aether Shield Readiness organizes customer-provided NIST SP 800-171 and CMMC references, work items, family-level and item-level self-assessments, reported gaps, notes, and next steps. It does not supply a verified, complete, current requirements catalog or update feed and does not determine which requirements apply. Check current official, solicitation, and contract sources. Do not enter classified information or Controlled Unclassified Information (CUI). It is not an official assessment, compliance determination, or certification.

Question 2

Is paid enrollment open?

Accepted Answer

Paid enrollment is not open yet, and checkout has not been verified. New account creation and new payment sessions are closed. You can request early access with an email address, and existing customers can still sign in.

Question 3

What are the published plan details?

Accepted Answer

The published details are Starter at $199 USD/month for one new effort per account per UTC calendar year, and Pro at $499 USD/month for up to five. One account is for one organization; there are no team seats or collaboration. The first three verified paid Starter subscriptions receive $99 USD/month only while uninterrupted. Pending or failed checkouts do not qualify. Cancellation or lapse permanently ends the founding rate, and a later Starter subscription is $199 USD/month. These details are informational while paid enrollment is closed.

Question 4

Can the product create SSP and POA&M drafts?

Accepted Answer

Eligible active paid accounts can generate SSP and POA&M drafts from saved family-assessment and work-item records. AI only orders existing record IDs; the app supplies the record text and fixed incomplete fields. AI does not author requirements, evidence, implementation status, dates, owners, scores, milestones, or recommendations. Drafts are not verified guidance, an official assessment, compliance, or certification. A person must review and complete each draft and verify it against current official, solicitation, and contract sources. There is no free-text or upload path for draft generation. Sources identified as containing or possibly containing classified information or CUI are blocked.

Question 5

How do I cancel, and are payments refundable?

Accepted Answer

Existing subscribers use the billing control on their account page to cancel. Cancellation stops renewal when submitted, and paid access continues through the paid period already in progress. Aether Shield Technologies offers no refunds. A failed payment means no paid access.

Question 6

How do I request account deletion?

Accepted Answer

Use the deletion action in your account area. It is separate from subscription cancellation and removes the account and associated application data while invalidating access. It does not establish deletion of external provider records.

Question 7

How long is interrupted account data retained?

Accepted Answer

Data for an interrupted account or service is retained for 15 years. You may request deletion sooner from the account area. The start point, data scope, end-of-period disposition, and external-provider records remain open for confirmation.

Question 8

How will my early-access email be used?

Accepted Answer

The early-access form asks only for a required email address. It will be used to contact you about early access. The Privacy Policy working draft describes how the app routes and stores that request.

Question 9

How can I get support?

Accepted Answer

Product support is FAQ-only through this public FAQ. There is no separate support channel. Account deletion requests must be made through the account area.

Question 10

Who owns the content I submit?

Accepted Answer

You retain ownership of content you submit. Aether Shield Technologies receives only the permission needed to store and process it to provide the service.